Cost Analysis Survey Intro
The AAP will use the data collected from this survey to help educate legislators regarding our industrys ever increasing cost of doing business! Many of the calculations will be done for you and you will be able to review and print a copy of your organizations analysis for your own internal use.
You will need about 10 minutes and three items from 2012 to complete this survey: your call volume, staffing patterns and a copy of your IRS form 990 from 2012. All completed survey information will be kept strictly confidential.
To fully understand the information contained in the analysis it is prudent to provide a few definitions to assist in understanding the impact of the unit hour analysis.
For the purposes of this survey, a unit hour is equal to one hour of service by a fully equipped and staffed ambulance available for dispatch or assigned to a call. For internal analysis, ambulance services with average turnaround times greater than one hour - can make adjustments to the listed formulas to achieve more accurate estimates.
Utilization is a measure of productivity, which compares the available resources (i.e. unit hours) with the actual amount of time those units are being utilized for patient treatment and transport or other productive activity. This measurement is calculated to determine the percentage of unit hours actually consumed in productivity compared with the total staffed unit-hours.
Unit Hour Analysis Summary:
Direct comparison and correlation of comparative unit hour utilization between separate ambulance organizations is difficult as utilization rates are dependent on a diverse number of other mitigating factors such as the presence of response time standards, shift length, overall time or length of transports; impact on employee wellness and safety, transport times and turnaround times as well as a variety of other operational and administrative issues.
Typically, EMS organizations strive for the highest utilization rates possible. We utilize the following general scale when evaluating overall unit hour utilization (UHU):
for a printable version of the instructions.
.55 - .45 High Utilization
.45 - .35 Above Average Utilization
.35 - .25 Average Utilization
.25 - .15 Below Average Utilization
.15 - .01 Low Utilization
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